When you work with us you can be sure of one thing, a company and team of people that are passionate about what we do. We are committed to offering our customers exceptional products and service.
Our intention is to demonstrate that these values are part of who we are, they come from what we believe in. As responsible business owners we promote and inspire actions that have the biggest possible positive impact in everything we do.
These are defined by the five foundations of our values:
Our team, our family. Everyone who works with us has the basic right to a safe and inspiring work environment. We have an open-door policy and provide our team with support on every level including emotional, career and life development.
We blur boundaries between work and life, creating an atmosphere that encourages our team to thrive. Our commitment is that everyone enjoys coming to work and is passionate about what they do.
Our recruitment process is designed to ensure that everyone who works with us shares our values.
Our customers demand exceptional service, confidence and security. We do this by building relationships based on trust and recognised industry standards to demonstrate our commitment to delivering to the highest standards.
We care about the quality of our products. We spend time developing our range to provide you with high quality, market leading flavours, textures and concepts at a fair price.
We scrutinise our suppliers, ingredients and materials to ensure the minimal possible impact on our environment. We keep up to date with the latest issues and topics to continually revise our buying policy and production methods.
Giving back to our community is important to us. Each and every person deserves the right to essentials of life and to live in a happy, safe environment free from fear or discrimination. We believe in equality and fairness for all.
We also believe it’s important for people to be inspired and encouraged to be a stand for what’s important to them. We work with a number of local charities, organisations and educational institutions to support that aim.
Having values are no good if we don’t deliver on them. Here are the qualities we embody to ensure the delivery of our values:
Integrity is at the foundation of everything we do. Doing what we said we would do, to a standard you expect. We hold ourselves to consistent standards to ensure we are delivering on what we say we will.
Excellence for us is not about being better than anyone else. Excellence for us is about delivering on a commitment to give our customers what they expect. High quality products backed up with service that exceeds expectations.
We’re human, sometimes thing don’t go as planned. We nurture a blameless culture. Blame only demotivates people. We acknowledge the issue, look at what didn’t go to plan and put immediate steps in place to prevent it from happening again. We do that quickly, with no drama.
We own it. All of it. Our culture is built on a basis of being 100% responsible for the work we do. A sense of ownership and pride comes from being able to take ownership of our work which creates a vibrant and exciting work environment.
It’s critical for us to have great relationships with our customers, suppliers, contractors and community built on honest, trust and respect. This allows for great working relationships, collaboration and fun.